Shipping and Delivery

Last updated: August 20, 2024

1. Shipping Locations

We ship industrial safety products across South India. Please check our website for the list of places we currently ship to. If your location is not listed, please contact our customer service team for assistance.

2. Shipping Charges

  • Standard Shipping: Additional charges apply based on weight and delivery location.

  • Expedited Shipping: Additional charges apply based on weight and delivery location.

3. Order Processing Time

  • Orders are typically processed within 2 to 5 business days based on the availability of the products after payment confirmation.

  • Orders placed on weekends or public holidays will be processed on the next business day.

  • Customized or special order items may require additional processing time, which will be communicated at the time of order confirmation.

4. Delivery Timeframes

  • Standard Shipping: Typically delivered within 7 to 14 business days.

  • Expedited Shipping: Typically delivered within 2 to 7 business days.

5. Order Tracking

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

  • You can track your order's status through our website or directly via the carrier's tracking system.

6. Shipping Restrictions

  • Certain products may be subject to shipping restrictions due to size, weight, or hazardous materials regulations. These restrictions will be communicated at the time of purchase.

  • We do not ship to P.O. Boxes, APO/FPO addresses, or certain remote locations.

7. Failed Delivery Attempts

  • If the carrier is unable to deliver your order due to incorrect address information or if the recipient is unavailable, additional charges may apply for re-delivery.

8. Damaged or Lost Shipments

  • If your order arrives damaged or is lost in transit, please contact our customer service team within 7 days of the delivery date.

  • We will work with the carrier to resolve the issue and, if necessary, send a replacement or issue a refund.

5. Order Tracking

  • Once your order has been shipped, you will receive a shipping confirmation email with a tracking number.

  • You can track your order's status through our website or directly via the carrier's tracking system.

9. Contact Us

  • For any questions or concerns regarding shipping and delivery, please reach out to our customer service team at [email protected] / 9841030272 / 9840298786.

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